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Terms & Conditions

The hows, whys, and do's and don'ts of using Travolic. If you can't find what you're looking for, please reach out to us via the feedback form and we'll be happy to help

These Terms and Conditions, together with our privacy policy and cookie policy, all establish a legal agreement between you and Travolic and shall control the use of Travolic Services. By using Travolic services, downloading, uploading content or accessing Travolic, you are confirming that you have read, understood and agreed to those Terms.

Some of the Travolic Services and/or Platforms (for example, our 'Travolic for Business' B2B products) impose different terms and conditions on your use of those services. Where that is the case, you will be clearly informed of that and will be required to confirm your acceptance of those terms and conditions, which will operate in place of or in combination with these Terms as appropriate.

Travolic is a global travel metasearch services (including but not limited to flight, hotel and car rental etc.…) and other travel related services to users throughout the world via Travolic website, apps and platforms through third parties are not owned or controlled by Travolic.

Travolic is not acting as a travel agent and, therefore, is not responsible for providing, setting or controlling the prices applicable to any of the travel options or products (such as flights, hotels and car rental etc.…) which you may search for, find on and/or book via Travolic. All such Third-Party Travel Products are provided by independent travel agents, airlines, hotels, tour operators or other third parties (including other parts of Travolic) and are subject to the terms and conditions imposed by those third parties.

If you make a booking through Travolic for Travel Products, that booking is made with the Travel Provider named on the booking page and Travolic only acts as a user interface. Accordingly, Travolic has no responsibility for the booking as Travolic has no involvement in creating the description of the Travel Product, defining the price or any other fees as you execute the booking. The identity of the relevant Travel Provider and the terms and conditions applicable to your booking will be informed to you at the time of booking and you should ensure that you read and fully understand them before finalizing your booking. You shall have to agree to comply in full with all applicable Travel Provider Terms. You acknowledge that breaching Travel Provider Terms could result in the cancellation of tickets or reservations, revocation of frequent flyer miles and other benefits, and any additional charges. If you have any problems or arguments with your booking, you can report and resolve these with the Travel Provider and not with us.

Travolic services may only be used in compliance with applicable laws and for legitimate purposes. In consideration of you agreeing to abide by these Terms, we grant you a non-transferable, non-exclusive license to download, access and use Travolic Services for your own personal, non-commercial purposes and for no other purpose. In particular, we grant such license subject to you agreeing that you, in addition to other prohibitions as set forth in the Terms and Conditions, shall not use Travolic Services and/or Travolic Platforms: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the store or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of our services or any related website for violating any of the prohibited uses.

You can review the most current version of the Terms and Conditions at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

When you sign up to any feature of, or use, the Travolic Services and/or Travolic Platforms that requires the use of a log-in account or password, you are responsible for maintaining the confidentiality of the password and user ID of your account, and are fully responsible for all activities that occur under your password or user ID. Your account is for your own use only. You may not permit others to use your passwords. You agree to immediately notify Travolic of any unauthorized password or account or any other breach of security, and ensure that you exit from your account at the end of each session. Travolic cannot and will not be liable for any loss or damage arising from your failure to comply with this requirement.

Your use of Travolic Services and/or Travolic Platforms is entirely at your own risk. Although we enforce strict 'price accuracy' policies with all partners who provide us with travel data and endeavor to ensure that the content displayed on or via the Travolic Services and Platforms is up to date and accurate, we cannot guarantee the reliability or accuracy of such content. We provide Travolic Services and Platforms on an ‘as is’ basis and expressly disclaim all warranties, conditions and guarantees of any kind, whether express or implied, including but not limited to, the implied warranties of title, non-infringement, merchantability and accuracy, as well as any warranties implied by usage of trade, course of dealing or course of performance. To the extent permitted by law, we make no representations and do not warrant to you that Travolic Services and Travolic Platforms are accurate, complete or up to date; always be available; meet your expectations; and are secure and free from errors, faults, defects, viruses or malware.

Travolic may provide you with flight forecasting information if you choose to sign up to price alerts. Our price forecasts are the best guess that we can provide at any given time based on the data that we hold that relates to past trends. There is no guarantee that our forecasts will be correct, since pricing and availability depends on third parties, as explained above. While you may choose to rely on our forecasts, we do not and cannot guarantee their accuracy and accept no liability for any inaccuracy or unavailability of indicative prices.

Except for its own fraud, willful default, negligence Travolic is not liable for any direct, indirect, incidental, punitive, consequential, or special loss or damages arising out of or in any way connected with your use of the Platform.

This limitation of liability may be different in connection with specific products and services offered by Travolic. Some jurisdictions do not allow the limitation of liability, so this limitation may not apply to you.

Subject to these Terms and to the extent permitted by law, our maximum aggregate liability to you arising out of or in connection with these Terms or your access to, use of, or inability to access or use, our Services or Platforms shall be limited to the sum of USD 100 (one hundred dollars).

You agree to defend, indemnify, and hold Travolic, its officers, directors, employees, agents, licensors, and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of Travolic Services and/or Travolic Platforms or breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

All intellectual property rights are preserved including the copyrights of the Travel Providers and other licensors who own all the texts, images, software, trademarks, service marks and other material contained on Travolic except User Content. You will not copy or transmit any of the material except if you are doing so for your personal, non-commercial use.

All copyrights, trademarks and other proprietary rights notices presented on Travolic must appear on all copies you print. Other non-Travolic products, services, or company designations that appear on Travolic but belong to those respective third parties may be mentioned in Travolic for identification purposes only. You should contact the appropriate third party for more comprehensive data concerning such designations and their registration status. Your use of and access to Travolic does not grant you any license or right to use any of the marks included. We respect the intellectual property rights of others. If you have a justified reason to believe that your copyright is being infringed by any content on our Services or Platforms

Travolic Services and/or Travolic Platforms contain links and pointers to internet sites maintained by third parties. The website does not operate or control in any respect any information, products or services on such third-party sites. Third-party links and pointers are included solely for your convenience, and do not constitute any endorsement by us. You assume sole responsibility for use of third-party links and pointers.

You may see advertising material submitted by third parties on the Travolic Services and/or Travolic Platforms. Each individual advertiser is solely responsible for the content of its advertising material and Travolic accepts no responsibility for the content of advertising material, including, without limitation, any error, omission or inaccuracy therein.

In the event that any provision of these Terms and Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. Travolic may immediately terminate any agreement with you under these Terms and conditions at any time upon notice to you and/or, if you have a log-in account, by cancelling your membership and your access to your account and removing any User Content you have uploaded to the Travolic Services and/or Travolic Platform. Travolic may suspend your use of the Travolic Services and/or Travolic Platforms in whole or in part without notice at any time. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms and Conditions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our services (or any part thereof).

In case of any failure from our part to exercise or enforce any right or provision of these Terms and Conditions, it shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms and Conditions shall not be effective only unless made in writing and signed by the Travolic.

If you are dissatisfied with any aspect of the website or if you have any grievances about any of the services provided by Travolic website

Irrespective of the country from which you access or use the Travolic Services and/or Travolic Platforms, these Terms and Conditions and any separate agreements whereby we provide services shall be governed by and construed in accordance with the Egyptian laws and you agree to submit to the exclusive jurisdiction of the courts of Cairo, Egypt. Nevertheless, the website reserves the right to bring proceedings to the courts of the country of your location.

If you require further information about Travolic or have any suggestions concerning how to improve Travolic Services and/or Travolic Platforms, we encourage you to share any questions or comments with us here: http://www.travolic.com.